{"id":44475,"date":"2025-06-23T08:44:30","date_gmt":"2025-06-23T08:44:30","guid":{"rendered":"https:\/\/tero.be\/een-probleem-melden\/"},"modified":"2026-03-19T08:46:44","modified_gmt":"2026-03-19T08:46:44","slug":"een-probleem-melden","status":"publish","type":"page","link":"https:\/\/tero.be\/nl\/een-probleem-melden\/","title":{"rendered":"Een probleem melden"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"44475\" class=\"elementor elementor-44475 elementor-33318\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e27609 e-flex e-con-boxed e-con e-parent\" data-id=\"1e27609\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e031376 e-con-full e-flex e-con e-child\" data-id=\"e031376\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e32235 elementor-widget elementor-widget-heading\" data-id=\"4e32235\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Een probleem melden<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8524b28 elementor-widget elementor-widget-text-editor\" data-id=\"8524b28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Voor Tero zijn het welzijn en het gevoel van veiligheid van onze klanten fundamenteel.<\/p>\n<p><strong>Uw feedback, rapporten en opmerkingen zijn daarom van essentieel belang, zodat we de nodige maatregelen en acties kunnen ondernemen om ervoor te zorgen dat eventuele problemen zich niet meer voordoen.<\/strong><\/p>\n<p>Wees gerust dat we elk verzoek met de grootst mogelijke ernst en met het grootste respect voor uw vertrouwelijkheid zullen behandelen.<\/p>\n<p>Wilt u weten hoe uw aanvraag wordt behandeld? Klik <em><a href=\"https:\/\/tero.be\/wp-content\/uploads\/2026\/03\/Protection-des-lanceurs-dalerte-V3.docx.pdf\">hier<\/a><\/em>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e3b3a7 e-con-full e-flex e-con e-child\" data-id=\"2e3b3a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e28b44 elementor-widget elementor-widget-jet-form-builder-form\" data-id=\"5e28b44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-form-builder-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<link rel='stylesheet' id='wp-block-library-css' href='https:\/\/tero.be\/wp-includes\/css\/dist\/block-library\/common.min.css?ver=7.0' media='all' \/>\n<style id=\"jet-form-builder-33323-inline-css\"><\/style><form  class=\"jet-form-builder layout-column 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class=\"jet-form-builder__field-wrap\">\n\t\t\t\t<input required=\"required\" name=\"cs-last-name\" id=\"cs-last-name\" type=\"text\" data-field-name=\"cs-last-name\" class=\"jet-form-builder__field text-field\" data-jfb-sync=\"null\" autocomplete=\"off_IsqeifRK\">\n\t\t\t\t\t<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group email-block is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-a1b15d37 wp-block-group-is-layout-flex\"><div  class=\"jet-form-builder-row field-type-text-field\" >\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">Email <span class=\"jet-form-builder__required\">*<\/span><\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t\t\t\t<input required=\"required\" name=\"cs-email\" id=\"cs-email\" type=\"email\" data-field-name=\"cs-email\" class=\"jet-form-builder__field text-field\" data-jfb-sync=\"null\" autocomplete=\"off_HQRVqEbe\">\n\t\t\t\t\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group phone-block is-nowrap is-layout-flex wp-container-core-group-is-layout-7387b849 wp-block-group-is-layout-flex\"><div  class=\"jet-form-builder-row field-type-select-field wp-block-jet-forms-select-field\">\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">Pr\u00e9fixe<\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t<select class=\"jet-form-builder__field select-field\" name=\"cs-prefix\" data-field-name=\"cs-prefix\" id=\"cs-prefix\" data-jfb-sync=\"null\">\n\t\t<option value=\"32\" >+32<\/option><option value=\"33\" >+33<\/option><option value=\"352\" >+352<\/option><option value=\"31\" >+31<\/option>\t<\/select>\n<\/div>\n<\/div>\n\n<div  class=\"jet-form-builder-row field-type-text-field\" >\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">T\u00e9l\u00e9phone <span class=\"jet-form-builder__required\">*<\/span><\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t\t\t\t<input required=\"required\" name=\"cs-phone\" id=\"cs-phone\" type=\"tel\" data-field-name=\"cs-phone\" class=\"jet-form-builder__field text-field\" data-jfb-sync=\"null\" autocomplete=\"off_5KN70O4c\">\n\t\t\t\t\t<\/div>\n<\/div><\/div>\n<\/div>\n\n\n<div  class=\"jet-form-builder-row field-type-textarea-field\" >\n<div class=\"jet-form-builder__label\">\r\n<div class=\"jet-form-builder__label-text\">Racontez-nous : comment pouvons-nous vous aider ?<\/div><\/div><div class=\"jet-form-builder__field-wrap\">\n\t\t<textarea class=\"jet-form-builder__field textarea-field\" name=\"cs-message\" data-field-name=\"cs-message\" id=\"cs-message\" data-jfb-sync=\"null\"><\/textarea>\n\t<\/div>\n<\/div>\n\n\n<div class=\"wp-block-group acceptance-checkbox is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-79dc18d9 wp-block-group-is-layout-flex\"><input type=\"hidden\" class=\"captcha-token\" name=\"_captcha_token\" value=\"\"\/><div  class=\"jet-form-builder-row field-type-submit-field\" >\n\t<div data-type=\"submit\" class=\"jet-form-builder__action-button-wrapper jet-form-builder__submit-wrap\">\n\t<button class=\"jet-form-builder__action-button jet-form-builder__submit submit-type-reload\" type=\"submit\">Envoyer<\/button>\n\t<\/div>\n\t\n<\/div><\/div>\n<\/div>\n\t<div class=\"jet-form-builder-messages-wrap\" data-form-id=\"33323\"><\/div>\n<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Een probleem melden Voor Tero zijn het welzijn en het gevoel van veiligheid van onze klanten fundamenteel. Uw feedback, rapporten en opmerkingen zijn daarom van essentieel belang, zodat we de nodige maatregelen en acties kunnen ondernemen om ervoor te zorgen dat eventuele problemen zich niet meer voordoen. Wees gerust dat we elk verzoek met de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mo_disable_npp":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-44475","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/pages\/44475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/comments?post=44475"}],"version-history":[{"count":9,"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/pages\/44475\/revisions"}],"predecessor-version":[{"id":48104,"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/pages\/44475\/revisions\/48104"}],"wp:attachment":[{"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/media?parent=44475"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/categories?post=44475"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tero.be\/nl\/wp-json\/wp\/v2\/tags?post=44475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}