Updated on: 30/08/2022
Your privacy is important, which is why we want to be transparent about what we do with your personal data.
This policy applies to users of the www.tero.be website as well as customers and aims to provide information to data subjects as required by the General Data Protection Regulation (GDPR).
Here you will find information about the personal data we collect about you, how we process your personal data, for what purposes your personal data is or will be used and with whom it is shared. We also explain how you can control how your personal data is used.
The person responsible for processing your personal data as described in this policy is RLE Invest NV, whose registered office is located at 389 Chaussée de Tervuren, 1410 Waterloo and known under the company number 0656.907.259 legally represented by its managing director. RLE Invest SA is responsible for all data processing that takes place within the framework of the organization of team buildings, events in our locations, catering services and on the website.
We collect your personal data via our contact forms, quotation request forms, online application forms and newsletter registration forms directly on our website, as well as when you request a quotation via e-mail or by phone.
Tero also collects data via cookies installed on its website, for more information we invite you to read the cookie policy
We collect the following data:
Personal data may be collected for the following general purposes
We process your personal data in the context of the performance and management of our contractual relationship with you, our legitimate interest in improving the quality of the services we offer you or to comply with certain regulatory obligations depending on the purpose of the processing. The processing of your personal data may also be carried out on the basis of your prior consent in the event that you are asked for it.
Only our staff members have access to your data to the extent strictly necessary to process your request. We ensure that the persons authorized to process personal data have undertaken to respect confidentiality or are subject to an appropriate legal obligation of confidentiality. These are the authorized persons in the relevant departments within RLE Invest SA, i.e: departments in charge of marketing, research and analysis, consumer panels, customer service, legal affairs, accounting and tax affairs or IT and information systems security, administrative or judicial authorities where necessary in the context of compliance with our legal obligations or to enable us to defend our rights and interests.
We will keep your personal data for no longer than is necessary for the purposes for which it was collected and processed, extended, where applicable, by the duration of the applicable legal or regulatory requirements.
To determine how long we keep your personal data, we take into consideration several criteria such as
Transfers of personal data
Your personal data may be transferred to external recipients authorized to perform services on our behalf who may be located in countries outside the European Union or the European Economic Area that do not provide an adequate level of protection for personal data.
In order to ensure the security and confidentiality of personal data transferred in this way, we take all necessary steps to ensure that such data is adequately protected, such as entering into data transfer agreements with the recipients of your personal data based on the signing of European Commission Standard Contractual Clauses (“SCCs”) or other valid transfer mechanisms.
RLE Invest SA is committed to facilitating the exercise of your rights in accordance with applicable regulations. Below are the various rights you have:
To exercise your rights, please write to Tero
By e-mail: privacy@tero.be indicating your name, first name, e-mail address and if possible your customer reference.
How is your data secured?
RLE Invest SA takes into account the nature of the personal data and the risks involved in the processing to put in place appropriate technical, physical and organizational measures to preserve the security and confidentiality of personal data and to prevent it from being distorted, damaged or accessed by unauthorized third parties. RLE Invest SA chooses subcontractors or service providers who provide guarantees of quality, security, reliability and resources to ensure the implementation of technical and organizational measures including security of processing. Subcontractors and service providers undertake to respect levels of confidentiality at least equal to those of RLE Invest SA.
We may update or change the Data Protection Policy when necessary. In this case, the changes made will only be applicable after 30 working days have elapsed since the change was made. Please check this page periodically for any changes.
If you have any questions or comments regarding this policy, please contact us at: privacy@tero.be
